Thank you for your purchase with Moissy Fine Jewelry. We trust that you love your new jewelry piece, and we want you to wear it with confidence for a lifetime.
As a valued Moissy Fine Jewelry Customer your warranty is already activated and available for use should you need it. There is no requirement from you for additional information.
Please remember to keep a copy of your receipt or gift receipt for your records. We suggest taking a picture as paper receipts fade over time.
In the unlikely event you need to use a warranty service you will be asked to provided the original purchasers name and email for reference.
For more detailed information on what is covered under your warranty option, please visit :
https://moissyfinejewelry.com/pages/warranty
2 Year and Lifetime warranty can be purchased up to 30 days after receipt date of your order. After this time you may purchase extended warranty once the complimentary warranty is expired.
*Extension of 2 year warranty plans are at the discretion of Moissy Fine Jewelry, Moissy can decline to extend a warranty, or add new warranty to past purchase. Current rate to extend will be provided to purchaser by Moissy Fine Jewelry.
7 - Day Worry Free Return
Unsure of what your partner will love? We understand that preferences can change, even though we are confident in your satisfaction with your Moissy Fine Jewelry purchase. We firmly believe that purchasing jewelry should be a relaxed and stress-free decision. Therefore, we provide a worry-free 7-day return or exchange policy on unaltered showcase inventory purchases.
Moissy Fine Jewelry is proud to offer shipping within Canada and the United States for all of their moissanite jewelry pieces. However, we understand that there may be clients located in other parts of the world who are interested in our unique and personalized designs. As such, we encourage anyone interested in our jewelry to reach out directly to inquire about international shipping options. They are committed to ensuring that everyone has the opportunity to enjoy their beautiful and sustainable custom moissanite jewelry, regardless of their location.
How Much Does It Cost
Moissy Fine Jewelry offers competitive pricing for shipping within the United States and Canada. Clients can choose standard shipping or request a rush for faster delivery. All orders within the US are shipped via reliable and trusted carriers such as Fed Ex, UPS, or USPS for a flat fee of $29.99, and tracking information is provided so clients can track their package. At checkout, clients can choose a shipping method or in store pick up.
For those who need their order sooner, Moissy Fine Jewelry offers expedited services and shipping options for an additional charge.
It's important to note that for international orders, there may be customs fees imposed by the client's country. It's recommended that clients research their country's potential fees before placing an order.
In order to ensure safe delivery, all shipments require an adult signature upon delivery. Moissy Fine Jewelry takes the security of their clients' orders seriously and strives to provide a seamless and secure shipping experience.